Privacy Policy - Signify 3D Configurator

1. Introduction

Welcome to Signify 3D Configurator, operated by JUDIVA S.A.R.L. ("we", "our", or "us").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this Privacy Policy carefully. If you do not agree with the terms, please do not use the application.

2. Information We Collect

2.1 Account Information

When users create an account in the application, we collect:

Username
Password (stored securely and encrypted)
User-generated content created within the application

We do not require real names, addresses, phone numbers, or other personally identifiable information unless voluntarily provided.

2.2 User Content

The application allows users to create and store content. This content is stored on our servers so users can access their creations across sessions and devices.

2.3 Automatically Collected Information

The application may automatically collect limited technical data, including:

Device type and operating system version
App version
Anonymous usage data
Crash logs and performance diagnostics

This information is used only to maintain and improve the application.

3. How We Use Information

We use collected information to:

Create and manage user accounts
Store and synchronize user content
Maintain application functionality
Improve performance and user experience
Provide customer support

4. Data Storage and Security

We implement reasonable technical and organizational security measures to protect user data.

Passwords are stored using industry-standard encryption or hashing methods. However, no method of electronic storage or transmission over the internet is 100% secure.

5. Data Sharing and Disclosure

We do not sell or rent user data.

We may share information only in the following situations:

If required by law or legal process
To protect rights, safety, or prevent fraud

6. Data Retention

We retain user account data and stored content for as long as the account remains active.

Users may request deletion of their account and associated data by contacting us at:

contact@judiva.com

7. User Rights

Depending on your region (including the European Economic Area), you may have rights to:

Access your data
Correct inaccurate data
Request deletion of your data
Request restriction or portability of your data

To exercise these rights, contact us at:

contact@judiva.com

8. Children’s Privacy

This application is not directed toward children under the age of 13 (or equivalent minimum age depending on jurisdiction). We do not knowingly collect personal information from children.

If you believe a child has provided personal information, please contact us so we can remove it.

9. Third-Party Services

The application may rely on third-party services (such as hosting providers or analytics tools). These services may collect information in accordance with their own privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted within the application or on our website. Continued use of the application after changes indicates acceptance of the updated policy.

Privacy Policy for Signify 3D Configurator